• Coaches help clients set realistic goals. They create practical action plans to reach those goals. And they monitor their clients’ progress to ensure they are taking responsibility for their commitments.
  
  
• When objectives are not being met, coaches help the client identify causes and solutions.
  
  
• Coaches ask questions. Sometimes they play devil’s advocate, asking tough questions that force their clients to rigourously review their own progress, assess what’s gone wrong, and decide what actions to take next.
  
  
• Coaches review a client’s experiences, successes and challenges, to help them understand what kinds of behavior generate the best results.

Today, fewer and fewer companies are having conversations such as these with their senior people. We are delighted to play a role in restoring this balance.